Lots of people (including myself) had difficulty navigating through Chapter 5 in Pottermore. It is in chapter 5 where we get a shopping list and have to buy everything on the list. This level can get quite tricky.
To begin with, in ‘Arriving at Diagon Alley’, you will have to pick up your shopping list.
To collect your shopping list, double click in the middle of the screen and you will see a shopping list. Simply click on it to collect it.
Now you will have the ability to proceed to ‘Harry and Hagrid Visit Gringotts’.
After you click out of that message, you will see a key and a lock. Drag the key to the lock and use it to unlock the lock.
You will receive 500 Galleons for shopping. You should then proceed to Diagon Alley.
i did evrything, bought my wand, and the “ending chapter 5” button is locked!! i did evrything!! please help!
same for me. I haven’t figured out how to fix it yet : /
i can’t get seem 2 find the last book! HELP!!
I started this game yesterday and I finished the whole philosopher stone thing.
they forgot to write this in but you also need a set of glass or crystal phials
u get them at the place where u got the brass telescope and scales
Yes. We have updated our post 🙂
I just CANT get through chapter 5…
have you tried to buy your own pet? That’s also my problem but when I bought my pet- tada! the south side of the diagon alley was revealed… hope this helps. 🙂
i can’t find the stupid key i’ve been searching for 4 hours can someone help?
same!!its really annoying! 🙁
Try buying a pet, that’s what worked for me.
I didnt see that you had to buy a pet at first… maybe thats your prob. I kept looking through the list over and over and didnt notice the pet thing at all!! Hope this helps!
I got into Pottermore today and Im trying to do this chapter at the moment, but It wont let me through to gringotts! I picked up the list and I made the Window shine lights and the gringotts doors won’t open!
I, too, found the list and nothing happened. I can’t open Gringotts at all.
same!!! I’ve been trying for half an hour now and none of the walk throughs on youtube seem to have any problem opening gringotts at all!!!
Hey! Could you get into Gringotts finally?I am also having the same problem and couldn’t get into yet.It’s been 4 days.
Theyre still working out the kinks so there are obviously going to be a few issues…its only beta
pick up the key and drag it to the keyhole
I picked the key, moved to the keyhole and nothing is happening.Is there something else I should do?
same for me
I am having exactly the same problem. I pick up my shopping list, make the window shiny, zoom as far in as I can and I still can’t get in.
Yes i have the same problem 🙁
i cant get the list how do ypu get it
I got into Pottermore today..it won’t let me into Gringotts thought D: HELP!!!
I can’t get my wand T_T the green letter explanation thing is cut off by the chapter border…
yes please help me too whit this it’s so annoying DD:
zoom in to gringotts door and one side of it will open then click that door which will lead you to your account/./// 😀
I’ve double-click in the middle of the screen, my shopping list still doesn’t appear.
Make sure you are in the right level of zoom if you are unable to see the shopping list.
still wont work!!
I can’t see the shopping list- I’ve clicked on that very spot, but can’t find it.
Please help! (I’m using a smartphone by the way)
Okay, I actually found it, but I just can’t drag the key in moment 2.
That might be because your computer needs to load all the files. Give it a couple extra seconds to load everything.
I believe you must use a computer to get through most of Pottermore.
that isnt how you get to gringotts, you keep clicking on the doors that are behind the shopping list
i got trouble in chapter 16. i’ve found the right key.but i cann’t move on.it was still locked.how i solve this problem?
please answer this post to my email as soon as possible.
thanks before..
Make sure you click the arrow to move on. You might find our Book 1 Chapter 16 Walkthrough helpful 🙂
When ever I get to a moment the bottom of the page is cut off. The bottom inch doesn’t show up and because of this I can’t get the list.
Same here! It’s so irritating. I wish they would fix it 🙁
that happened to me too, but maybe that’s because you are using a small laptop. all you have to do is press ctrl key and – or + until the whole thing is fitted on your screen.
Thank you so much! I have been stuck on that bit for ages! I thought something was wrong but thank you!
I cant get my wand because the thing at the bottom is in the way of the next question button? please help
Try adjusting your screen and see if it helps.
It won’t let me close the list!
Same here, I’m in http://www.pottermore.com/en/diagon-alley, it shows the shopping list. When I try to close it (or click “Go shopping”), just reload the same page :S
I cant get into Ollivanders:(
I bought EVERYTHING on the list but south side is still closed & I can’t buy anything for some reason…
did you pick up the clothes on the road and go into gringgots
I’m having some trouble with the shopping list. Not finding it, but the list itself. Everytime I click the “go shopping” button, it simply refreshes the page And I’m still looking at the list. I tried clicking the Diagon Alley button and the X button in the corner, but nothing works. Can anybody please help?
if you are on firefox than that is the problem, switch to chrome and then you can click out.
I’ve collected everything, but I can’t get to the South Side of Diagon Alley
I’m in past the doors of Gringotts, but I’m having a problem using the key in the account
I zommed in to find the list but it doesnt work? Whats wrong with it>
Hey, I’ve collected my shopping list and clicked on the Gringotts doors. I’m now trying to enter my vault but when I drag the key to the keyhole nothing happens, the key just floats back to where it was, any help? This is so frustrating!
same i tried closing the page and re opening it again and refreshing the page but nothing works.
were do you get the brass telescope and scales
After gringotts it send me to Diagon alley right? Well the list comes out but it won’t close or won’t let me shop? Glitch or is there like a secret button because they always seem to have hidden buttons somewhere :/
don’t forget you can unlock ‘clothing’ extras in the first moment! 🙂
and I couldn’t find a toad at all!
Everything worked just fine for me until I reached the part called “Harry goes shopping”… I can’t get the shopping list away from the screen for some reason (and yes, I’ve pressed the cross in the corner like a thousand times) so it’s impossible to reach the cauldron shop!
Please help, I’ve tried both firefox and internet explorer and it just won’t work!
Well done but may I add in “Arriving at Diagon Alley” in the first scene, second zoom on the left there’s a read about clothing sign xoxo
i got everything on my list except my cauldron and my wand… and its not letting me buy it!!! what do i do1 its telling me to get everything on my list but i did except those two
They forgot the article clothing in the first moment. It’s one of the buildings on the left. It will glow purple when you hover your mouse next to it.
I have completed the philosophers stone book and it wont let me on 2 the chamber of secrets i have friends on the game
i can’t open my Gringotts account i drag the key to the lock but nothing is happening can someone help plz??
Everytime i drag the key to the key hole they key just keeps going back to the same place and doing nothing. PLEASE HELP
how do you get the clothing thing?
I can’t get off a step on the questionnare
I cant even find the shopping list.. It wont show up!
I found the list but it won’t let me zoom far enough to pick it up…
..like the list gets cut off..
I cant use the key. All it does is just hover over the keyhole and wont work. any help???
I finished buying EVERYTHING (even the wand)
and the page did not go through!
whats the problem with this?! i tried everything
i clicked every store, floor etc TAT
BTW I bought both the crystal n glass phials
I cant get where you have to click I just cant see the list!
Where is the list located? Please help!
If you click on the witch to the left of the shopping list zoomed in once you can unlock clothing as well
So I already went to gringots… then i click the go to diagon alley thing…
My shopping list appears … then… i click the go shopping button… and NOTHING!!!… how can i start shopping! oh god!
when i click in the middle of the screen, it is zooming towards Gringotts. No list is appearing.What should i do?
i bought an owl but i still can’t get to olivenders
i cant open my pottermore account since d day chamber of secrets 5-11 opened..i just dont knw y plz help me as soon as u read dis
plz plz plz help me as soon as possible
plz help me..i cant open my pm a/c
I have tried and tried to get into the vault at greengots and I have tried everything I click on the key it won’t let me slide it to the key hole to unlock it it won’t let me do anything help
!!
Proceed to the next chapter or if you can’t proceed. Use another browser or refresh 😀
i am trying to get my wand from Ollivanders and i have selected my height and it wont go off that page to the next bit of getting my wand. if anyone can help me that would be very helpful.
Thankyou
Which are better? The Glass Phials or Crystal?
The Phials in Harry Potter are used to hold potion ingredients so i thought maybe the crystal would hold more, or is it a watse of money?
I prefer Crystal Phials. But it’s too expensive in my opinion. Glass Phials is good too.
In the 1st moment you can also unlock information about Wizards Clothing. Just click on the witch in the (if I remember correctly) second level of zoom.
Hellooo. I tried Pottermore just today.. and.. when i got to the stores. and pressed every store I could and nothing will appear..just the diadon ally scene and a loading pointer but it never finishes.. D’:
Pls. Help!
I’ve bought everything, but it wont unlock the south side of Diagon Alley. Can someone help??? It’s been 1 week!!!
Proceed to the next chapter or re-check the shopping list if you bought everything
Please help, it won’t show me the bottom of the page so I can’t collect the shopping list and I’m stuck help!!
You can also unlock clothing in second level of zoom. Click the white shop and viola!